Guidance: How to reimburse bus operators for concessionary travel

Reimbursing bus operators for concessionary travel 2024 to 2025: short user guide PDF, 221 KB, 14 pages

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Guidance to help travel concession authorities calculate reimbursement to bus operators for carrying concessionary passengers.

To calculate and claim bus travel reimbursement for the tax year 2024 to 2025, use the 2024 to 2025 guides with the:

• Concessionary bus travel reimbursement calculator
• Concessionary travel applications form and guidance for applicants
• Research into the reimbursement of concessionary fares

The 2024 to 2025 guidance was updated as part of a review of the English National Concessionary Travel Scheme (ENCTS).

The 2023 to 2024 guidance is retained for comparison purposes only. The National Archives has copies of previous reimbursing bus operators for concessionary travel guidance.

Published 1 November 2011 Last updated 5 January 2024 + show all updates 5 January 2024 Reimbursing bus operators for concessionary travel guidance for 2024 to 2025 added.

2 December 2022 Added accessible file