Route Planner to Avoid Traffic

Contact Us

To get in touch with us, send an email to We'll endeavour to reply to your message within a few hours of receipt. To help us, please supply as much information as possible so that we can answer your email as quickly as we can.

We'd be delighted to hear from you if you have any ideas or suggestions about how we can improve our website, or if you think we can work together in any way.


Road traffic information we display on our website is sourced from third-parties, including Traffic England, Transport for London, Traffic Scotland, and Traffic Wales. These organisations cover primary routes only, such as motorways, arterial roads and major roads.

When road traffic information is available for minor routes, we try our best to include them on our website. However, please do not rely on our website to make decisions on journeys that may involve minor routes as we may not always have access to data about incidents. In addition, we are not responsible for the accuracy of road traffic data and incidents that is provided to us.

Please also note that we will not tolerate any abusive, threatening or rude behaviour, whether by email or telephone. If you would like to complain about incidents that occur on any road, please speak to the official agency responsible.

By Post

For all postal enquiries, please use the following address to get in touch with us:

Traffic Update
C/o CliqTo Ltd
1 Brassey Road
Old Potts Way
Shropshire, SY3 7FA

Registered in England, Company #7575287