Guidance: How to reimburse bus operators for concessionary travel

Reimbursing bus operators for concessionary travel 2024 to 2025: short user guide PDF, 192 KB, 14 pages

Reimbursing bus operators for concessionary travel 2024 to 2025: full guidance PDF, 1.43 MB, 105 pages

Reimbursing bus operators for concessionary travel 2024 to 2025: guidance and calculator methodology PDF, 5.15 MB, 251 pages

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Request an accessible format. If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use. Details

Guidance to help travel concession authorities calculate reimbursement to bus operators for carrying concessionary passholders.

To calculate and claim bus travel reimbursement for the tax year 2024 to 2025, use the 2024 to 2025 guides with the:

• Concessionary bus travel reimbursement calculator
• Concessionary travel applications form and guidance for applicants
• Research into the reimbursement of concessionary fares

The 2024 to 2025 guidance was updated as part of a review of the English National Concessionary Travel Scheme (ENCTS).

The 2023 to 2024 guidance is retained for comparison purposes only. The National Archives has copies of previous reimbursing bus operators for concessionary travel guidance.

Published 1 November 2011 Last updated 27 March 2024